Muse Privacy Policy
Last updated: June 7, 2026
1. Introduction
Welcome to Muse (“the App”, “we”, “us”). Muse is a perfume library and scent companion for iOS and Android. Your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your information when you use the App or visit muse-perfumes.com.
By using Muse, you agree to the practices described here.
2. Information We Collect
Account information
When you sign in (Google, Apple, or other providers we support), we may collect:
- Email address
- Display name and profile photo (when you choose to set them)
- Authentication provider identifiers
- Firebase / account user ID used to sync your library
Library & profile data
To provide core features we may store:
- Bookmarks, wardrobe (owned / tried / wishlist), and collections
- Scent-of-the-day selections
- Profile visibility preferences
- Follower / following relationships when you use social features
Usage & device data
We may automatically collect:
- Device type and operating system
- App version and crash diagnostics (e.g. Firebase Crashlytics)
- Anonymous analytics events (e.g. Firebase Analytics) when enabled
- Performance and stability logs
AI & media features
Some features send data to our backend or agent services:
- Concierge prompts (mood, occasion, wardrobe context)
- Explore photo search images for bottle recognition
- Chat messages related to perfume recommendations
Content is processed to deliver the feature you requested, not for unrelated advertising profiles.
Subscriptions & payments
Paid plans are processed by Apple App Store or Google Play. We receive subscription status and entitlement signals; we do not store full payment card numbers.
3. How We Use Your Data
We use data to:
- Operate the catalog, feed, explore, wardrobe, and profile experiences
- Sync your library when signed in
- Run AI Concierge, visual search, and related recommendations
- Show social features you opt into (followers, public scent-of-day)
- Process subscriptions and restore purchases
- Improve reliability, security, and product quality
- Respond to support and legal requests
4. Legal Bases (EEA / UK)
Where applicable, we rely on contract (providing the App), legitimate interests (security, analytics, product improvement), and consent where required (e.g. optional marketing or certain cookies on the website).
5. Sharing & Processors
We use service providers such as:
- Google Firebase (auth, analytics, crash reporting, messaging)
- Cloud hosting for API and agent infrastructure
- AI providers for concierge, recognition, and related agents
They process data under our instructions and their own privacy terms. We do not sell your personal information.
6. Retention
We retain account and library data while your account is active. You may delete your account in Settings; we anonymise or remove associated profile and library data subject to legal retention limits.
7. Your Choices
- Edit display name and profile privacy in the App
- Sign out or delete your account in Settings
- Disable analytics/crash collection where your device or OS allows
- Unfollow users or set a private profile
8. Children
Muse is not directed at children under 13 (or the minimum age in your country). We do not knowingly collect data from children.
9. International Transfers
Data may be processed in countries where we or our providers operate. We use appropriate safeguards where required by law.
10. Changes
We may update this policy. Material changes will be reflected by updating the date above and, where appropriate, in-app notice.
11. Contact
Privacy questions: hello@muse.app
Website: muse-perfumes.com
See also our Terms of Service.